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Frequently asked questions
Almost, but not completely. Certain functions of common spreadsheet software are not available in GRID. These are mostly highly specialized functions or functions that are rarely used. Most notably GRID does not implement scripting languages such as Visual Basic for Applications (VBA) or App Script. Overall - however - 98% of all spreadsheets are fully supported by GRID, and for most of the rest there are relatively simple workarounds to provide the same results.
To be able to use our product, you must supply us with your email address which will be your username. We will ask you to provide your name, title, job title, industry and gender but this is optional. We would also like to stay in touch with our users by sending you newsletters and surveys by email. When you use our product we will also receive your IP address and some system data and diagnostic data which tells us how you use our product and how our system is performing. For more details, please see our privacy policy
Data is stored in AWS in eu-west-1 (Ireland) AWS has a public SOC 3 report on Security, Availability & Confidentiality (pdf)
The bulk of the data is stored in AWS RDS. Amazon RDS encryption is used to secure DB instances and snapshots at rest. Amazon RDS encryption uses the industry standard AES-256 encryption algorithm. Volatile data is stored in AWS Elasticache. Data and snapshots are encrypted at rest.
GRID is not a data controller for any personal data relating to other individuals that might be included in the work you upload to our systems. You or your company will be the data controller in such instances and GRID will be a data processor. If you decide to publish any personal data, you have to understand that you are responsible and need to make sure that publishing such personal data is lawful.
GRID supports spreadsheet files from Microsoft Excel™ (xlsx), Google Sheets™ and flat CSV data files. Users can link to these files in cloud drives such as Dropbox, OneDrive or Google Drive; provide a URL to the files; or upload them directly from their own computer.
Currently we do not offer any on-premise options and we do not plan to do so in the foreseeable future.
GRID is suitable for small to medium sized companies and IT independent groups within larger organizations.