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Frequently asked questions
Almost, but not completely. Certain functions of common spreadsheet software are not available in GRID. These are mostly highly specialized functions or functions that are rarely used. Most notably GRID does not implement scripting languages such as Visual Basic for Applications (VBA) or App Script. Overall - however - 98% of all spreadsheets are fully supported by GRID, and for most of the rest there are relatively simple workarounds to provide the same results.
GRID supports spreadsheet files from Microsoft Excel™ (xlsx), Google Sheets™ and flat CSV data files. Users can link to these files in cloud drives such as Dropbox, OneDrive or Google Drive; provide a URL to the files; or upload them directly from their own computer.
This is a great question, and the answer is no. GRID does not write back into your original spreadsheet when a GRID document is interacted with or altered. Just think of your GRID document as a protective layer between your spreadsheet and your viewers. You decide which parts of the spreadsheet you want to present, how you want it to appear, and who will see it. The spreadsheets you’ve connected to GRID will never be altered by changes made (by author or viewers) to the GRID document.
Absolutely! You can embed GRID documents using the HTML iFrame embedding process in WordPress, WIx and Squarespace, or by pasting your document's link into your work in platforms like Medium, Trello, and Asana. Check out our Embedding guide to learn more.
To start collaborating on a GRID document, create a User Group. Once you’ve added colleagues to the group, group members will be able to start Conversations and leave replies for everyone to see. You’ll be able to keep feedback contextual and gather valuable ideas right in your doc.
Currently, GRID does not support co-authoring of documents. For now, each document has one author/owner.
We’re not currently able to offer a document-building service, but we’d still love to help you get started. Drop us a line at [email protected] and we can schedule a short call! We’ll assist you with the basics so that you can easily create GRID documents yourself in no time at all.
If you’d prefer assistance via email, let us know what you’d like to achieve and we’ll guide you through the steps that best work for your case.
With our Professional plan, you unlock custom colors and fonts for your documents, access to document statistics, and the option to remove GRID's watermark when you embed your charts or entire docs. Check out the Pricing page for a full list of Pro features.
We don't yet offer a team plan, so upgrading to Pro includes one account. Team plans will be available in the future.
The contents of the underlying spreadsheet are sent to a viewer’s browser when loading a GRID document. While this is not the spreadsheet file itself, this might allow a technically skilled person to reconstruct the spreadsheet model with some effort.
Data is stored in AWS in eu-west-1 (Ireland) AWS has a public SOC 3 report on Security, Availability & Confidentiality (pdf)
The bulk of the data is stored in AWS RDS. Amazon RDS encryption is used to secure DB instances and snapshots at rest. Amazon RDS encryption uses the industry standard AES-256 encryption algorithm. Volatile data is stored in AWS Elasticache. Data and snapshots are encrypted at rest.
GRID is not a data controller for any personal data relating to other individuals that might be included in the work you upload to our systems. You or your company will be the data controller in such instances and GRID will be a data processor. If you decide to publish any personal data, you have to understand that you are responsible and need to make sure that publishing such personal data is lawful.
Currently we do not offer any on-premise options and we do not plan to do so in the foreseeable future.
GRID is suitable for small to medium sized companies and IT independent groups within larger organizations.