GRID Help
All our help documentation in one place. Start with step-by-step guides, then go beyond the basics.
Need help? We’ve got you. Whether you’re looking for tips, tutorials, or a friendly GRID team member to talk to, you can find what you need right here. Don’t see what you’re looking for? Contact us at [email protected].
All our help documentation in one place. Start with step-by-step guides, then go beyond the basics.
Check out our YouTube channel for hands-on video tutorials, tips, tricks, & how-tos.
Join the GRID community to ask for help, share tips & connect with others.
Almost, but not completely. Certain functions of common spreadsheet software are not available in GRID. These are mostly highly specialized functions or functions that are rarely used. Most notably GRID does not implement scripting languages such as Visual Basic for Applications (VBA) or App Script. Overall - however - 98% of all spreadsheets are fully supported by GRID, and for most of the rest there are relatively simple workarounds to provide the same results.
GRID supports spreadsheet files from Microsoft Excel™ (xlsx), Google Sheets™ and flat CSV data files. Users can link to these files in cloud drives such as Notion, Airtable, Smartsheet, Dropbox, OneDrive or Google Drive; provide a URL to the files; or upload them directly from their own computer.
This is a great question, and the answer is no. GRID does not write back into your original spreadsheet when a GRID document is interacted with or altered. Just think of your GRID document as a protective layer between your spreadsheet and your viewers. You decide which parts of the spreadsheet you want to present, how you want it to appear, and who will see it. The spreadsheets you’ve connected to GRID will never be altered by changes made (by author or viewers) to the GRID document.
Collaborative editing is a feature available exclusively to users on the Professional plan. To invite colleagues to edit your document, click the Share button. Give your team member edit access and start co-authoring your document. Note that documents can only be edited by one user at a time.
You can also grant Edit rights to anyone else, whether or not you share an email domain with them. All authors can create user groups and grant commenting rights on any shared document, to a user group or to a specific individual.
GRID Sheets is our in-built spreadsheet editor. Using GRID Sheets is perfect for when you're either starting your project from scratch or if you want to manipulate and combine data from other data sources such as spreadsheets, Notion databases, and Airtable bases.
We’re not currently able to offer a document-building service, but we’d still love to help you get started. Drop us a line at [email protected] and we can schedule a quick call! We’ll help you with the basics so you can start building the GRID doc you need.
You can also get in touch with one of our GRID Consultants. These are independent GRID experts who offer their services to our users and can help with a wide variety GRID-related issues.
If you’d prefer assistance via email, let us know what you’d like to achieve and we’ll guide you through the steps that best work for your case.
With our Professional plan you'll unlock all Plus features, gain access to collaborative editing & get a huge upgrade to your doc limit. Companies can also get a free domain upgrade for the entire team.
To be able to use our product, you must supply us with your email address and username. We'll ask you to provide your first and last name for your profile, but this is optional. We would also like to stay in touch with our users by sending you newsletters and surveys by email. When you use our product we will also receive your IP address, some system data and diagnostic data which tells us how you use our product and how our system is performing. For more details, please see our privacy policy.
GRID is not a data controller for any personal data relating to other individuals that might be included in the work you upload to our systems. You or your company will be the data controller in such instances and GRID will be a data processor. If you decide to publish any personal data, you have to understand that you are responsible and need to make sure that publishing such personal data is lawful.
Currently we do not offer any on-premise options and we do not plan to do so in the foreseeable future.
GRID takes a serious approach to protecting our users and their data. First, we use industry-standard methods such as TLS and end-to-end encryption for all communications and data centers with acknowledged certifications. All user data is encrypted at rest to prevent any compromises in case of stolen hardware.
We have a private bug bounty program managed by Intigriti where we continually leverage their community of more than 70,000 security professionals to probe for weaknesses in our product. We engage in regular penetration tests where a select group of their researchers is tasked with probing the product and given extra information about system architecture to increase the chance of them finding weaknesses. This provides our engineers with information about security issues from trusted sources which are contractually bound to report and secrecy, allowing us to find and fix any issues before they are exploited. When vulnerabilities in existing features are reported, we treat them as a possible breach and initiate our internal breach review process.
Finally, we use CloudFlare to protect against denial of service attacks and many types of suspicious/malicious requests and to give us added ability to block out traffic from harmful actors.
By proceeding to create your account and use GRID, you are agreeing to our terms of service and privacy policy.